Now Offering TeleHealth Appointments

Let us visit your home through video conferencing to discuss your pet’s quality of life.

Living with a dear pet struggling because of age or illness is difficult, but hospice and palliative care is a gift you can provide for your pet and yourself.  A TeleHealth Appointment with our highly-skilled veterinarians facilitate in-depth conversations using video conferencing to help you better understand the quality of your pet’s life. We’ll also explain options for comfort and end-of-life care.  Our TeleHealth Appointments are 45 minutes with a fee of $199.

What Type of Consult is Best for My Pet?

A Telehealth Consult is a great opportunity to discuss your pet’s current condition, any diagnoses your pet has been given, for you to learn how to objectively evaluate and measure quality of life, and to develop a palliative care and/or end of life plan for your pet.  This option is best for pets that are being monitored and cared for by your family veterinarian as an added resource to your pet’s care team. 

While we are happy to schedule a Telehealth consultation with any family for any situation, there are limitations to Telehealth that prevent a thorough physical exam, diagnostics, and certain prescribing abilities due to state law, so if you are at the beginning of your pet’s end of life journey, a visit to your family veterinarian may be recommended to be sure your pet has the best quality of life possible during their journey.

An In-Person Consult is also a great opportunity to discuss all of the above as well as have a hands-on exam for your pet.  This can help determine underlying concerns that should be addressed and if humane euthanasia is elected, your pet’s peaceful passing can occur at the same appointment.  This option is best for pets that may or may not be monitored and cared for by your family veterinarian, pets who cannot safely or easily be transported to your family veterinarian anymore, or your pet that you believe may be at the end of their journey but you’d like an objective hands-on evaluation before making the decision to provide humane euthanasia.  Your pet must be tolerant of strangers for this appointment to be successful.  The limitations of this type of appointment are that diagnostics (radiographs/bloodwork) cannot be performed so diagnoses cannot be made but some prescriptions can be scripted/refilled at the veterinarian’s discretion.

A Veterinary Visit at your family veterinarian is recommended for any pets that need diagnostics (blood work, radiographs, etc…) to diagnose their ailments or for routine monitoring for certain long term medications or conditions.  It is in your pet’s best interest to have a diversified care team as you enter into their end of life journey and we are happy to communicate with your veterinarian to be sure your pet’s care team is on the same page every step of the way.

We look forward to meeting you and your pet in-person and/or virtually; please let us know how we can best support your family during this time. 


How does a TeleHealth Appointment Work?

  1. Please fill out the Telehealth Request Form below in its entirety.
  2. Check your e-mail (be sure to check your SPAM folder). You will receive a response within 24 hours. If you have not received a response within 24 hours, please call the Caring Pathways Client Relations Team.
  3. Communicate with the veterinarian assigned to your consult, provide records via e-mail if you have them, and choose a time that works for your family that you and your pet will be available, without distractions, to have a face-to-face virtual meeting. Your veterinarian will want to see your pet during the consult to evaluate their breathing, attitude, comfort, ability/lack of ability to stand and walk, physical ailments, etc…
  4. At your scheduled time, you may visit with your veterinarian on your phone, laptop, tablet, etc…pick a quiet location and then click on the link provided in your e-mail to open the virtual platform. No apps are typically needed.
  5. The appointment will generally follow these steps and will be recorded (with your permission). You do not need to take notes as your veterinarian will e-mail you after the meeting with the information discussed.
    1. Payment will be taken via credit card or Care Credit.
    2. Discussion about your pet’s condition, medications, and medical records.
    3. A visual introduction to your pet.
    4. Discussion about how to objectively measure quality of life long term, your pet’s specific concerns and what to expect as you move forward in this journey, an objective opinion from the veterinarian about your pet’s current status, and how humane euthanasia in your home happens when the time comes.
  6. Regardless of whether you elect palliative care or humane euthanasia during your appointment, your veterinarian will e-mail you a specific Complete Care Plan or Abbreviated Care Plan, respectively, with Quality of Life information, handouts pertinent to your pet’s condition(s), and grief support resources. You will receive a second e-mail with a link to your meeting recording should you wish to revisit it at any time.
  7. Your Caring Pathways veterinarian will contact your family veterinarian via e-mail and share your pet’s Care Plan so that your pet’s care team is on the same page moving forward.

Scheduling a TeleHealth Appointment

TeleAdvice Appointment Request Form

Please complete the detailed intake form above to schedule a TeleHealth Appointment. Your request will be reviewed by a veterinarian who will follow up with email instructions, scheduling options, and a web link to join the video conference within 1-2 days.

Please check your email daily after submitting your request as this will be our initial follow up in communication, thank you.

Note: You can participate using an Internet-connected smart phone, tablet, or computer, a webcam and microphone are required to engage with the video conference.

A compassionate way to say goodbye.