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After Crossing Body Care

If your beloved pet has passed away within the last 24 hours, our team is availible to assist you with the pick up and body care arrangements of your dog or cat.

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Tom Zachar

Meet Our Field Service Team: What Happens When My Pet Passes Away At Home?

My name is Thomas and I serve on the Caring Pathways Field Service Team. In this article, I will be writing about what to expect from us when your beloved pet has passed on their own time.

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What To Expect From the Caring Pathways Team

If your pet passes away at home and you decide to utilize Caring Pathways, you will be greeted on the phone or electronically by our kind and respectful Client Care Team, who will guide you through scheduling the pick up, as well as memorialization and cremation options.

After the appointment is scheduled, you will receive a phone call from a Caring Pathways team member with their estimated time of arrival. During this phone call, they will kindly ask to confirm any details about your requests and will answer any questions or concerns.

Upon arrival, our Team member will ask to come into your home and share their condolences. Here they can further discuss any plans you have for memorials or if you have any questions or changes regarding the cremation process. Should you need more support, we will provide grief support information and resources in a folder, including the contact information for our in-house grief support specialist.

When you are ready, our team member will gently tuck your pet into a basket or stretcher with soft blankets and towels for carrying to the vehicle, which will all be used to safely transport your pet to the crematory. The team member will then step out of the home so that you can take as much time as needed for saying any last goodbyes.

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