Frequently Asked Questions

At Caring Pathways, we understand that navigating your pet’s final chapter can feel overwhelming. That’s why we’ve compiled this comprehensive list of pet end-of-life care FAQs for families in Colorado. Whether you’re exploring in-home euthanasia, hospice and palliative care, aftercare options, or emotional support during and after your loss, this page is here to guide you with compassion and clarity. If you need immediate support or would like to speak with our veterinary team, please don’t hesitate to contact us.

frequently asked questions

General Questions

What services does Caring Pathways provide?

Caring Pathways offers compassionate in-home end-of-life care for pets, including in-home hospice and palliative care assessments, quality-of-life evaluations, TeleAdvice appointments, in-home euthanasia, aftercare services, and grief support.

What areas in Colorado do you serve?

We serve the Colorado Front Range, including Denver, Boulder, Fort Collins, and surrounding areas. For a detailed list, please visit our Areas We Service page.

What are your hours of operation?

Our Client Care Team is available daily from 7:00 am to 8:00 pm. We also offer after-hours emergency services from 8:00 pm to midnight to accommodate urgent needs.

How do I schedule an appointment?

You can schedule an appointment by calling us at (720) 287-2553 or by filling out the appointment request form on our Contact Us page.

Do you provide financing options?

There may be times when financing is beneficial for an anticipated expense, like end-of-life pet care services. There are two financing companies available for you that offer flexible payment options. Visit our Financing Options page to learn more.

What should I expect during a home visit?

During a home visit, our veterinarian will assess your pet’s condition, discuss your concerns, and provide compassionate care tailored to your pet’s needs. The visit aims to ensure your pet’s comfort and dignity in their familiar environment.

Planning Ahead

When should I start planning for end-of-life care for my pet?

It’s never too early to start planning, especially if your pet is a senior or has been diagnosed with a terminal illness. Early planning ensures you’re prepared emotionally and logistically, and allows time to consult with our veterinary team to make informed decisions that honor your pet’s quality of life.

What’s the benefit of scheduling a quality-of-life assessment before my pet is in crisis?

A proactive quality-of-life assessment or TeleAdvice appointment helps identify pain or discomfort early and gives you time to create a compassionate care plan. It reduces stress when urgent decisions arise and ensures your pet receives the best care throughout their final chapter.

I am traveling soon and my pet will be with a pet sitter. In the case that they are needing you while I am not here, can I already have a file started?

Yes. We know that timing is not always on our side, but we are happy to prepare you and your loved one for this difficult decision so that you are ready when it’s time to say goodbye.

How can I prepare emotionally for saying goodbye to my pet?

Grieving often begins before the loss occurs. Talking with our grief support specialist, reading articles about anticipatory grief, and discussing plans with family members can help you process emotions gradually. We’re here to support you every step of the way.

My pet gets very anxious and does not like veterinarians or strangers. How can we prepare for this?

Our goal is to make this transition as peaceful and comfortable as we can for everyone involved, especially your pet. If our team feels we are unable to move forward while keeping our veterinarian safe, we are able to discuss options available which can include pre-medications, gentle restraining techniques, and/or postponing the appointment. 

Comfort Care (Hospice & Palliative Care)

What is veterinary hospice care and how does it work?

Veterinary hospice (or comfort) care focuses on maintaining your pet’s quality of life through pain management, nutritional support, and mobility assistance. Our team provides in-home assessments and creates personalized care plans to ensure comfort during their golden years.

How do I know if my pet qualifies for hospice care?

Dogs or cats with terminal illnesses, chronic pain, or declining health may benefit from hospice care. Our veterinarians can assess your pet’s condition and discuss appropriate options to manage their comfort.

How do I know if my pet is in pain?

Signs of pain in pets can include changes in behavior, decreased appetite, restlessness, or vocalization. Our team can help assess your pet’s pain levels and recommend appropriate interventions.

What are signs that my pet’s quality of life is declining?

Indicators include persistent pain, loss of appetite, difficulty breathing, or inability to perform daily activities. Our Pathway to Care Assessment can assist in evaluating your pet’s quality of life.

Can you help me create a quality of life care plan for my pet?

Yes, our veterinary professionals work with you to develop a personalized care plan that addresses your pet’s specific needs, ensuring comfort and dignity throughout their final chapter. 

Saying Goodbye: Euthanasia

How do I know if the time is right for euthanasia? Am I making the right decision?

This is probably one of the most difficult questions to answer. As their owner, you know your pet the best and what kind of quality of life they have remaining. However, we have different resources and services that may help in guiding you through the question of timing.  Visit our Pathway to Care Assessment or call our office to discuss options of hospice or tele-advice appointments.

Do I need to set up an appointment to meet the veterinarian prior to scheduling a euthanasia appointment?

In short, no. Since we understand that you know your pet best, we know that you are making what you feel is the best decision with them in mind. Additionally, our veterinarians will always spend time at the beginning of the appointment to get to know you and your loved one. This helps to ease your pet into a comfortable situation and helps our veterinarian to understand and reassure you that you are making a kind choice for your loved one. In addition, this time with your loved one ensures that our veterinarian is able to make them as comfortable as possible.

Is euthanasia painful for pets?

No, the process is designed to be painless and stress-free. The initial sedative ensures your pet is relaxed and unaware before the final medication is administered.

How should I prepare my home for the euthanasia appointment?

Choose a quiet, comfortable space where your pet feels at ease. You may include their favorite blanket or toys. Our team will handle all medical aspects, allowing you to focus on your pet.

Should my child be present for euthanasia of our pet?

You know your child best, but we will always recommend that they be given the opportunity to say goodbye and to grieve. Linda Goldman, author of Life and Loss, has said, “If a child is old enough to love, he or she is old enough to grieve.” Children can understand that existence consists of beginnings and endings—the start and end of a book or a playdate, sunrise and sunset. Death is a part of our lives and should be shared with children as well. That being said, if a child does not want to be present for the euthanasia of a pet, they should not be forced. What you choose to discuss with your child regarding what happens during and after death is very personal and will depend on the child’s age. Our veterinarian will take the time and do their best to explain the process to your children at an age-appropriate level and answer their questions about the loss of their family pet.

Should my other pets be present for euthanasia of their companion?

We recommend that housemate pets be present for the euthanasia of their companion. The process is very calm, quiet, and peaceful. Dogs and cats will know that their friend has passed. Perhaps the most important aspect is that they have time afterwards to say goodbye, so that they are not looking for a “lost” companion. For example, families with a young pup who may be a distraction or an anxious dog who may be distressed by the presence of a guest in the house might choose not to have that pet present for euthanasia, but it is suggested that they be allowed to come in to visit the deceased pet before transport to the veterinarian’s vehicle. Our veterinarian will always give you and your pets the privacy and time you need at that point.

Where will you take my pet after he/she has passed?

When your pet has passed and you have had time and privacy to say goodbye, we will transport the body to our very own Amare Pet Cremation Services or Guardian Pet Aquamation. Beyond the trust with these two partners, there is communication through identification that stays with your pet as well as identification and instruction forms to ensure that your wishes are followed exactly, whether you request that your animal’s ashes are returned to you or not.

You may also choose to make your own arrangements for aftercare such as burial, transport for burial at another location, or transport to a cremation service of your choice.

Aftercare & Memorial Options

My pet has passed away on their own at home. Can you help me with after care of the body?

We understand that life is not always gracious with time and planning. If your loved one passes naturally and you would like assistance with coordinating transport and cremation, we are able to assist you.  If a veterinarian is already scheduled to come to your home, but your pet passes before our arrival, we are still able to assist you in coordinating aftercare.

What aftercare options are available?

Our aftercare services include various cremation options, memorial keepsakes like paw prints or fur clippings, and guidance on creating a tribute to honor your pet’s memory.

How can I be sure that the ashes returned to me belong to my pet?

We are confident that the ashes you receive are those of your deceased pet. In addition to our trust in our sister company, Amare Pet Cremation, we now have a digital tracking system in place, which tracks your loved one through the pet aftercare journey. Your pet is assigned a unique identification number that is electronically scanned at multiple points throughout the aftercare process, from our office, and throughout the cremation facility.

What if I don't need cremation or ashes back, are you still able to take my pet after the appointment?

If you want our assistance to transport your loved one after they have passed, we handle all body care through cremation. If you are not wanting ashes returned, we will coordinate a communal cremation in which your loved ones’ ashes will be scattered along with others on the crematory’s private property.

Do you offer paw prints or fur clippings?

Absolutely. We can provide paw prints, fur clippings, and other keepsakes upon request to help you remember your beloved pet.

Am I able to bury my pet?

Home burial laws and regulations can differ between counties. Although we are happy to allow you to memorialize your loved one in the way you wish, we ask that you first check with and defer to your local county laws along with any HOA and/or landlord agreements.

Can I choose a specific urn or keepsake for my pet?

Yes, we offer a variety of urns and memorial products to suit your preferences. Our team will guide you through the selection process before or during the appointment, or you can browse options on our website.

Location & Logistics

Do you offer in-home services in [City Name]?

We serve various locations across the Colorado Front Range. Please refer to our Areas We Service page for a comprehensive list of cities and regions we cover.

Is parking required for your visit?

Our team will need access to your home, so please ensure there is available parking nearby. If there are specific parking instructions or restrictions, inform us ahead of the appointment.

What should I do if I need after-hours support?

We offer after-hours services from 8:00 pm to midnight. If you require immediate assistance during these hours, please call us at (720) 287-2553.

What makes Caring Pathways special?

Here at Caring Pathways, we treat you and your pet like family. We know that this decision is difficult and nearly impossible to make, so we want you to know that you are not alone. We will partner alongside you through the entire process and make sure that you and your loved one are supported.  We also understand, firsthand, how difficult grief and transition can be, which is why we continue to offer our support after the appointment.

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