We appreciated the care and empathy that Dr. Poyer gave us and our beloved Akita. She made an awful day just a bit easier knowing our boy was in good hands and that she understood what we were going through. I have rarely felt so cared-for with any other veterinary experience. Thank you all, from the vet to the people who took our calls to the gentleman who helped load Sora gently into the car. You do an amazing job.