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Sam & Mary Romano

Feb 23, 2018

Dear Caring Pathways Team, Our Wirehaired Fox Terrier, Sophie, was euthanized on Jan. 20, 2016 after a long course of degenerative myelopathy. Dr. Kelly Knoll was the veterinarian who provided the service at our home in Arvada. We can’t say thank you enough for the care, love and service Kelly and the Caring Pathways team provided us.

Kim was extremely patient answering our questions prior to scheduling.

The day of service Kim called to verify the time and inquire how we we’re doing. Dr. Knoll arrived on-time. Her genuine empathy, warmth, and compassion for our situation and Sophie’s condition is something we will remember the rest of our lives. She was returning her paw print made all the difference. Kelly recommended we keep Sophie’s blanket. We’re so thankful we did.

As a companion animal ER veterinarian in Denver for over 30 years I’ve had the privilege and honor to serve others through the loss of their pets. However, I’ve never been in the position of having a veterinarian provide the service for me in my home, as we did with Sophie. To say I was nervious and apprehensive is an understatement. However, my fears were quickly diminished and our expectations wildly exceeded. Although we miss Sophie terribly, Dr, Knoll and the Caring Pathways Team left us with the best memories possible for her life, including her passing.

Thank you again for your incredible service in helping us and others during a most vulnerable time. Words can’t fully express our gratitude.

Please feel free to share this with others and keep up your incredible work.

With Gratitude, Sam & Mary Romano

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