I can’t say enough about how caring and compassionate Dr. Jennifer Lei was when we had to let our beloved cat of 17 years, Marley, go. With so much love and tenderness, Dr. Jennifer helped Marley cross over the rainbow bridge in the most gentle and thoughtful way. The empathy and love she showed for Marley helped make one of the hardest days of our lives bearable.
Her empathy and love for us were undeniable—I truly believe she felt as much pain as we did in saying goodbye to our sweet boy. Dr. Jennifer took the time to explain everything that would happen before, during, and after the procedure. She gave us all the time and space we needed to say goodbye.
We have used in-home euthanasia for other pets in the past, and while we always felt love and compassion from the doctors, it paled in comparison to the care that Dr. Jennifer gave to Marley and to us. We deeply appreciate EVERYTHING she did and said to help make this saddest of days a peaceful transition for Marley and for us.
Thank you, Dr. Jennifer Lei, for the love and care you have shown our family—we will always remember you with love in our hearts.
When I told my son how incredible our experience was, given the circumstances, and mentioned Caring Pathways, he revealed that it was also Caring Pathways who helped his Australian Shepherd, Bodhi, transition across the rainbow bridge. He shared that he had the same compassionate experience with their caregiver.
Thank you, Caring Pathways, for the invaluable service you provide to grieving families of beloved pets. I will strongly recommend you to my family and friends to help them through one of the most difficult pains a family can endure. While I hope it will be many years before I need to call on you again, I take comfort in knowing that when the time comes, my emotional and physical needs will be met with the same care and compassion.
Thank you again for everything.